Support tools
 |
| Inclusive health service planning and engagement |
| Title | A Good Practice Guide for Culturally Responsive Government Services |
| Publisher | Department of Immigration & Citizenship |
| Description |
Charter with seven principles for making government services culturally responsive. |
| Date |
1998
|
| Title | Consumer Participation and Culturally and Linguistically Diverse Communities |
| Publisher | Centre for Culture Ethnicity and Health |
| Description |
Report on multicultural community and consumer engagement. |
| Date |
2005
|
| Title | Consumer Participation Strategies Matrix - A Practical Guide to Engaging Culturally and Linguistically Diverse Consumers |
| Publisher | Centre for Culture Ethnicity and Health |
| Description |
Practical guide on engaging with multicultural communities and consumers. |
| Date |
2004
|
| Title | Cultural competency in health: a guide for policy, partnerships & participation |
| Publisher | National Health and Medical Research Council |
| Description |
Presents evidence on strategies to achieve cultural competency. |
| Date |
2005
|
| Title | Engaging Queenslanders: an introduction to working with culturally and linguistically diverse communities |
| Publisher | Department of Communities |
| Description | Introductory and practical guide on engaging with multicultural communities. |
| Date |
2007
|
| Title | The Guide: Implementing the Standards for Statistics on Cultural and Language Diversity |
| Publisher | Department of Immigration and Citizenship |
| Description |
Guidelines for government departments and agencies to implement statistical standards developed by Australian Bureau of Statistics. |
| Date |
2001
|
| Title | Stakeholder engagement: practitioner handbook |
| Publisher | Department of Immigration and Citizenship |
| Description | Describes the Department's model for stakeholder engagement and provides case studies |
| Date |
2008
|
| Title | Step One Website |
| Publisher | Macquarie University (sponsored by Department of Immigration and Citizenship) |
| Description | Website for local groups interested in implementing community harmony initiatives in their local areas. Provides practical information and case studies. |
| Date |
2008 |
| Practice guides, handbooks & resources |
| Title | Caring for Refugee Patients in General Practice – Queensland edition |
| Publisher | Royal Australian College of General Practitioners |
| Description | Desktop guide for GPs caring for refugee background patients. |
| Date |
2002
|
| Title | Cultural Diversity: A Guide for Health Professionals |
| Publisher | Queensland Health and University of Queensland |
| Description | Community and population group profiles. |
| Date |
1998
|
| Title | Health Care Provider’s Handbook on Muslim Patients |
| Publisher | Islamic Council of Queensland |
| Description |
Practical guidelines and information for health workers caring for Muslim patients. |
| Date |
1996
|
| Title | Multicultural Clinical Support Resource |
| Publisher |
Queensland Health |
| Description |
Resources to assist in the provision of culturally appropriate health services. Includes a chapter on communication, interpreting, health and religion, multicultural contacts and much more. |
| Date |
2007
|
| Title | Nourishing New Communities - Nutrition Resource Package |
| Publisher |
Community Nutrition Unit, Annerley Rd Community Health |
| Description |
Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees. |
| Date |
2007
|
| Title | Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice |
| Publisher | Queensland Health and University of Queensland |
| Description |
Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge. |
| Date |
1998
|
| Title | |
| Publisher | Queensland Health and University of Queensland |
| Description |
Checklists covering all aspects of health care. |
| Date |
1998
|
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