Support tools
 |
| Inclusive health service planning and engagement |
| Title | A Good Practice Guide for Culturally Responsive Government Services |
| Publisher | Department of Immigration & Citizenship |
| Description |
Charter with seven principles for making government services culturally responsive. |
| Date |
1998
|
| Title | Consumer Participation and Culturally and Linguistically Diverse Communities |
| Publisher | Centre for Culture Ethnicity and Health |
| Description |
Report on multicultural community and consumer engagement. |
| Date |
2005
|
| Title | Consumer Participation Strategies Matrix - A Practical Guide to Engaging Culturally and Linguistically Diverse Consumers |
| Publisher | Centre for Culture Ethnicity and Health |
| Description |
Practical guide on engaging with multicultural communities and consumers. |
| Date |
2004
|
| Title | Cultural competency in health: a guide for policy, partnerships & participation |
| Publisher | National Health and Medical Research Council |
| Description |
Presents evidence on strategies to achieve cultural competency. |
| Date |
2005
|
| Title | Engaging Queenslanders: an introduction to working with culturally and linguistically diverse communities |
| Publisher | Department of Communities |
| Description | Introductory and practical guide on engaging with multicultural communities. |
| Date |
2007
|
| Title | The Guide: Implementing the Standards for Statistics on Cultural and Language Diversity |
| Publisher | Department of Immigration and Citizenship |
| Description |
Guidelines for government departments and agencies to implement statistical standards developed by Australian Bureau of Statistics. |
| Date |
2001
|
| Title | Stakeholder engagement: practitioner handbook |
| Publisher | Department of Immigration and Citizenship |
| Description | Describes the Department's model for stakeholder engagement and provides case studies |
| Date |
2008
|
| Title | Step One Website |
| Publisher | Macquarie University (sponsored by Department of Immigration and Citizenship) |
| Description | Website for local groups interested in implementing community harmony initiatives in their local areas. Provides practical information and case studies. |
| Date |
2008 |
| Practice guides, handbooks & resources |
| Title | Caring for Refugee Patients in General Practice – Queensland edition | |
| Publisher | Royal Australian College of General Practitioners | |
| Description | Desktop guide for GPs caring for refugee background patients. | |
| Date |
2002
|
|
| Title | Cultural Diversity: A Guide for Health Professionals | |
| Publisher | Queensland Health and University of Queensland | |
| Description | Community and population group profiles. | |
| Date |
1998 |
|
| Title | Health Care Provider’s Handbook on Muslim Patients | |
| Can you help us to improve this resource? We are currently updating the Health Care Providers’ Handbook on Muslim Patients and we need your feedback to help make it even better. Click here to answer a quick survey and share your thoughts on what should be in the updated guide. |
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| Publisher | Islamic Council of Queensland | |
| Description |
Practical guidelines and information for health workers caring for Muslim patients. |
|
| Date |
1996 |
|
| Title | Multicultural Clinical Support Resource | |
| Publisher |
Queensland Health |
|
| Description |
Resources to assist in the provision of culturally appropriate health services. Includes a chapter on communication, interpreting, health and religion, multicultural contacts and much more. |
|
| Date |
2007
|
|
| Title | Nourishing New Communities - Nutrition Resource Package | |
| Publisher |
Community Nutrition Unit, Annerley Rd Community Health |
|
| Description |
Two resources packages: Healthy Food in the First Seven Days and Food & Kitchen Safety for Newly Arrived Refugees. |
|
| Date |
2007
|
|
| Title | Providing Care to Patients from Culturally and Linguistically Diverse Backgrounds: Guidelines to Practice | |
| Publisher | Queensland Health and University of Queensland | |
| Description |
Practical guidelines on working with culturally diverse consumers covering wide variety of topics from admissions through to investigations and discharge. |
|
| Date |
1998
|
|
| Title | ||
| Publisher | Queensland Health and University of Queensland | |
| Description |
Checklists covering all aspects of health care. |
|
| Date |
1998
|
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